- How Can I Fix Zoom Videos Not Working Problem on Windows

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Recently a problem has arisen where my camera does not work properly on zoom, but if I go to the camera app it works fine. When I'm on zoom my camera is black and white, and sometimes it gets so dark that you cant even see me.

This has happened before, and it went away for a while, but now just a few days ago it came back. I think a camera driver update MAY have caused this, as I noticed this first around the time when I had a handful of driver updates.

Does zoom just need to update to this new driver update, or is it a glitch, and if so how can I fix it? Was this reply helpful? Yes No. Sorry this didn't help. Even I am facing similar issue. Camera working independently and with google meet app. But with zoom app it is showing a black background. I tried the steps you have mentioned still not working. Can you please help. I have tried reinstalling the zoom app and several methods in several forums.

Worked for me. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Thanks, Max. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Paloma Bianchini Independent Advisor.

Hello, how are you? Welcome to the Microsoft community! My name is Paloma B. I understand that your webcam is causing problems with the zoom. What version of zoom are you using? What is your webcam model? This problem should probably be some incompatibility of the zoom with your webcam, as the error does not occur in the windows camera application.

You mentioned that you noticed this after updating the webcam driver, try to roll back the drive please and check if this occurs. Select Device Manager; 3. In Cameras, right-click on your webcam, and go to the properties option; 4.

Navigate to the Driver tab and click on the Revert Driver button, if available; 5. If the button to reverse is not available, click Uninstall Device; 6. Restart the computer; 7. Access the webcam manufacturer's website, whether integrated with the notebook or USB and download the most current driver. Install the webcam again to test. I await news. If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need! Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. KiranC P. In reply to Paloma Bianchini's post on November 18, Hi Even I am facing similar issue. In reply to KiranC P's post on March 8, This site in other languages x.

   

 

Why does my camera not work on zoom on my laptop.Zoom Camera Not Working – Top 5 Solutions to Fix It [Partition Magic]

  You can always reinstall the app, update the camera drivers to the latest version, troubleshoot the Zoom app, or provide access to the app from the privacy. Verify the camera is listed and selected. If the appropriate webcam is selected, ensure the camera lens is not covered or blocked. Keep in mind. I installed the Zoom Conferencing app and while I can join a meeting and see their videos, the camera on my laptop just shows a blank screen.  

- The most common Zoom problems and how to fix them now | Digital Trends

  I have visited the Zoom help pages but to no avail. If a webcam driver is not available from HP or you cannot access the Internet, continue using these steps to install a generic Windows USB Video driver. The host of the meeting will need to grant you that status to share your screen. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". You can follow the question or vote as helpful, but you cannot reply to this thread. Henceforth, if your video keeps lagging or starts flickering in between an important Zoom conference meeting, there might be a problem with camera drivers.